Click on the help categories to the right to learn more about making the most of your Group Complete Experience. Have questions? We're here to help!
New to Group Complete?
Our Beginner Bootcamp will introduce you to the basics and get you started. Move on to our Intermediate and Advanced topics when you're ready for more.
We're Always At Your Service.
If you can't find the answer you're looking for please file a ticket for a personal response from our support team. We typically respond within a few hours during normal business hours (9am - 6pm EST, 15:00 - 22:00 GMT).
You can also email our support team at firstname.lastname@example.org. If you're emailing to ask for help, please see the following list for things that you should include and if you just want to say hi, that's cool too.
What’s in a great support request?
If you are emailing us to report a problem that you are having with our software or service, please tell us all of steps needed to reproduce the issue.
Include any error messages, screenshots or descriptions of what you were doing when the issue occurred.
Also attach any documents that we need to see to understand your request (spreadsheets, PDFs, scanned documents, etc.)